Wednesday, March 31, 2010

GG Blog for the iPad (and iPhone)


Apple continues to release information about the iPad and its compatibility with iPhone applications. From everything I have read, the GG Blog app will work on the iPad at the time of its release. If you've been living in a cave, that's this Saturday for the first lucky iPad owners!

If you're being visited by the good folks from UPS on Saturday and are looking for FREE applications for your iPad, look no further. Simply search for 'GG Blog' in the App Store and you can read GettingGiving.com on your shiny new iPad within minutes!

GG will remain available for iPhone of course (search GG Blog in the iPhone App Store) and if the iPad version isn't up to snuff, I'll consider a new iPad-specific version.

Unfortunately, I'm waiting until the end of April for the 3G iPad to arrive. I may hug the UPS person at that point. So until then, if anyone does get a chance to use GG on the iPad send me a note to tell me how it looks.
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Monday, March 29, 2010

Lose Their Trust, Lose Their Support

All too often we focus on what our donors can give us and, as a result, forget to think about what we can give them. I'm not talking about coffee mugs, t-shirts or other trinkets. I'm talking about giving donors confidence that their gifts are being used exactly as they specified. It takes an enormous amount of trust to hand somebody a large sum of money in return for an agreement that it will be used exactly as promised. All the legal documentation in the world won't matter if your donors can't trust you.

The trust a donor places in a nonprofit extends well beyond the 'letter of the law' or the words in a gift agreement or other materials. It's also about the spirit of the agreement. We owe our donors our best work when it comes to stewarding their support now and in the future. Anything that erodes the trust of our donors will have a lasting effect on the ability to raise funds in the future, and that goes beyond explaining that 'technically' the donor's gift agreement was followed.

This post started forming when I was told recently of an organization's plans to conduct a solicitation that, in my opinion, risks undermining the trust of its donor population. I won't get into the details, but while the strategy behind the solicitation would have met the 'letter of the law' threshold, I felt the end result would cross a line and cause donors to second-guess the organization's commitment to following donor intent. I was asked what I thought of the idea, and I can assure you my answer was more strongly worded than this blog entry!! A word of warning: if the word 'scheme' ever enters the conversation, the idea is usually a bad one.

In this age of extreme scrutiny of both corporate and nonprofit organizations, anything that blurs the lines of honoring donor intent should be avoided at all costs. The responsibility that comes with administering funds on a donors' behalf is one that should be taken quite seriously at all times. Anything a nonprofit might do that undermines its integrity isn't worth the long-term damage to relationships that could result. Not to mention, it's just wrong.

I'm reminded of those situations where a large corporation promises to give all proceeds from sales on a given day (or of a certain product) to a particular cause. When you read the fine print, often you'll see that the amount will be no more or no less than $xx,xxx. So really, the purchase has no effect. A gift will be made regardless of consumer behavior. In that example, it's not the NPO's fault, but rather a situation where the advertising by the corporation isn't exactly honest. It's great publicity for all involved, but the gift was going to happen no matter how many widgets were sold. I'd prefer they just say 'We're giving $20,000 to this organization because we believe in it." I don't like being tricked into doing anything. But that's just another rant I could start.

Nonprofits do great things every day - we feed the hungry, provide shelter for those in need, finance educational opportunities for the best and brightest and on and on and on. Tell your story and find donors who are willing to support your mission. Show them how their gift made a difference. Be transparent. Give them specific examples of how you fulfilled your end of the deal, and they'll give again. Tricking them into supporting things they aren't interested in or fail to use their contributions as they wish, and they won't.

And then they'll tell others not to, either!
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Thursday, February 11, 2010

Getting Giving on the iPhone: There's an app for that!

I warned you in my very first post. I'm a nerd. A certified nerd. And now I'll prove it to you.

There is no rational reason whatsoever for me to build an iPhone app. I need one just like I need another hole in my head. But nerds are curious people, and while I have neither the time nor the energy to learn a new programming language to build an iPhone interface for the GettingGiving blog, it seemed like a fun idea. And then I heard about the folks at appmakr and how for a relatively small amount of money, they could build a simple iPhone app and would publish it in the Apple Store for me. I was smitten. And now when you visit the app store and enter 'GG Blog' in the search field, there it is!

So now you can have a free application on your iPhone to read the GettingGiving blog, see the LindauerOnline twitter feed, and carry lists of recommended readings and websites that are of interest to fundraising professionals. Did I mention it's free?

You likely have no more reason to download the 'GG Blog' app than I did to make it, but if you're like me and you love the free apps, why not? When you're stuck in the airport or at a doctor's appointment, you can get your fundraising fix right on your iPhone.

I still recommend following GettingGiving by RSS Reader or Email subscription (which you can do at the top of this page) but the app is pretty cool too, especially since it's FREE.

Instructions for finding the iPhone app:

1. Open 'App Store' on your iPhone
2. Select the search function at the bottom of the page
3. Enter 'GG Blog' in the search box
4. Touch 'SEARCH'
5. There it is. Touch the 'GG Blog' logo and then download it

I look forward to hearing from those of you who download the app. Any feedback is always appreciated!
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Monday, February 8, 2010

Recommended Reading

From time to time, I read something that I feel is an important work for fundrasers to read. I'll mention it, and maybe even give a few highlights or thoughts about the work itself. This time, I'll do half of that. . . .

If you haven't already, Seth Godin's Linchpin is a must-read. Even better, it's available in Kindle format if you are a Kindle person. I won't comment on the book, as I'm only 90% complete, but so far it's amazing and you should read it. Now. It's not a fundraising-specific book, but it is "a work of art" fundraisers can benefit from.

(Seth's blog is also wonderful, and can be found at http://sethgodin.typepad.com/)

On an unrelated note, I couldn't put more words into the blog today anyway, as I'm still suffering from the defeat the Saints put on my Colts last night. Congrats to the people of New Orleans, and thank you to the Colts for a fun season. There's always next year!!

Stay tuned later this week for a big announcement. Well, really not that big in the grand scheme of things, but something that will make you shake your head a bit and think "Why do I need that!?!?" right before you click your mouse :)

Linchpin. What are you waiting for?
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Monday, February 1, 2010

Can You Replicate Think Week?

Much has been written about Bill Gates and his bi-annual 'Think Week' exercise. If you've not heard of this, Bill takes a couple of weeks a year to get away from it all. During this time, he reads papers, proposals and other materials that he otherwise might not have time to devour during his busy schedule.

In my 'dream world' I see Bill calling his pilots, telling them to fire up the G-V, and he heads to a luxurious mansion on a remote private island where he stays in his hammock alternating between reading, cat-naps, and just gazing at the ocean thinking about how to make his next billion. In reality, it's said he only allows one caretaker to join him at a small secluded cabin, he works 18 straight hours a day reading 100+ papers and drinks a kidney-killing number of diet soft drinks. I like my dream world better.

While most of us have neither the time nor the money to replicate Bill Gates' Think Week, we do face the same problem: Information Overload. Our day-to-day jobs include too many meetings, to-do-lists that need completing and several fires to put out daily. We have little time to think and read. Even less to explore new ideas and research new opportunities. Instead of moving forward, we tread water daily.

In case you were wondering, that's not a good thing. We need time to step back and think about the future. Our organizations will only move forward when we regroup and take considerable time to organize our thoughts about what we want to accomplish and the best ways to get where we want to go.

Several years ago, after first learning of the 'think week' exercise, I tried a 1-day 'think day' experiment and loved it. I rented an inexpensive hotel room (on my own dime) for a night, took a bunch of stuff I was working on and checked in. I didn't leave until the next day at noon, and spent my time doing nothing but reading and thinking. My caretaker was the pizza delivery person who brought my dinner, and I drank more than a few 2-liters of Dr. Pepper. It wasn't a hammock on the beach, but it was an enjoyable experience. I need to do that again.

My happy medium today is a box that sits under my desk labeled 'Travel Stuff' that sits filled with a wide variety of materials. In the box you will find presentations that have been given by others, interesting blog posts, magazines like Fast Company and CASE Currents, a few books, random memos and proposals and many pieces of paper of varying sizes with ideas, notes, and concepts written on them in my horrible handwriting. Everything in the box was, at one time, considered important enough to read or think about but not time sensitive enough to warrant immediate attention. When I have anything that fits the 'Travel Stuff' category I either throw it in the box or email links or documents to my assistant to put them there for future travel.

Every time I leave town, I take a handful of items from the 'Travel Stuff' box to read on the plane, at the airport, when dining alone or in my hotel room. Travel often provides downtime I wouldn't otherwise have. Rather than waste that time, having a go-to selection of important reading materials available to throw in my briefcase at a moment's notice gives me the opportunity to read and think about things without the normal office distractions. On those rare days with few meetings and little to do, I can also dip into the materials. Some materials are then forwarded to appropriate members of my team with my scribbled thoughts, some spark follow-up meetings, and some hit the circular file.

I highly recommend going away to a beach and thinking in a hammock. But until then, consider creating your own 'think box' system for those brief trips or other times you might have to ponder the world without distraction. You might find the most productive time you spend is when you are actually doing nothing at all.


Note: I won't go into the technical details, but another great technology I use to facilitate this is Instapaper - a tool that lets you save web pages for reading later. It's great for the iPhone, as you can read the page on an airplane in the 'airplane safe' mode. And it doesn't kill as many trees.

If you enjoyed this post, make sure you SUBSCRIBE to the Getting Giving blog to receive new posts in a reader or via email.


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